Customer Ratings & Reviews

Have all questions answer great timing and attention and buying for all my items

Good and excellent I would recommend it to my friends

It comes in handy in case of any unwanted problems

This has saved me many times as I and not super tech capable. I've made simple mistakes, and needed help figuring out anything at all, the geek squad is very patient and helpful. Best part is they actually try to teach me instead of making fun of me

This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

Help me get a replacement for the computer I bought no cost because I had the plan backing me

I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..

I'm really clumsy so this def comes in handy and I feel safer with it.

Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

Its peace of mind giving the lenovo chromebook to my grandson and having the protection of the geek squad!

Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.

Crucial protection for a solid investment. Like car insurance but practical.

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

Haven't had to use it so far. I've used them in the past and they were very helpful

Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.