Customer Ratings & Reviews

Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

The warranty covers almost everything. They thoroughly explained everything to me and answered all my questions.

The geek squad have been just a moment away. If I had any issue they answered my question quickly and concisely.

Bought an open box Laptop for a great deal so I took out the protection just in case.

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

Geek squad are a good source for when I am in need of face to face support

It is a very good way to protect your computer incase of an accident and stuff, and its a great protection service. Love it so far.

I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.

The guy that help us was really helpful he explained everything that we needed to know

Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

Great option for major purchases! I no longer worry that my accident prone husband will spill blueberry smoothie on this one... at least for 2 years it will be replaced without large amounts of money out of pocket. Get the warranty or you will regret it!

Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

Very good. They are super helpful everytime i have needed them.

When you buy insurance you expect this to respond, because here if there are answers as we imagine, I recommend it widely, we should not take it as an expense but an investment. If something happens to your good they are to support you, without hesitation

Was the best helpful for my warranty, helped me choose between which I should get

When I tell you they take care of you with your purchases, they really do

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.