Customer Ratings & Reviews

great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.

I am so thankful for the extra fl protection for my new computer that is being used for nursing school.

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service

Warrenty is better than none ..in my way of work so at least its covered

I have never had a bad experience with geek squad, they have always been helpful to the max. Willing to take their time with you to explain, suggest and in some cases refunding items you are simply not happy with.

I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy

Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

I’m glad I purchased the 3 years of additional protection for my laptop because it gives me peace of mind.

Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

I have not used it but I know that it is excellent and incredible attention

Got this wonderful warranty for my 70” Samsung TV. This warranty is very important to me. It gives me peace of mind, knowing if anything happen within the 3 yrs. My TV will be covered

Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

I had to use this service immediately after purchase. They were helpful and hot my laptop back to me quickly

I guess it was ok I never had to used the service. But, it was there in case I needed it.

I have been very fortunate so far and haven't had to have anyone come out but I di call in for some advice and got a quick and easy fix!

I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have

I haven’t used it yet, but I’m glad to know it’s there if I need it.

Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.