Customer Ratings & Reviews

We felt this was important to have because you never know what could happen. Glad to have the peace of mind.

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

Havent had a chance to use it yet, but it gives me peace of mind knowing in case of an accident I'm covered,

I love the fact that my product is covered for a year.

Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Greek squad is so amazing and helpful That is the reason I decided to get this plan just in case there’s something wrong with my laptop.

Provide insurance for one year, for any damage that may occur.

I do not think you should spend the money on a laptop and not protect your investment. I often times have to use my Laptop other places than my desk and I can be clumsy. Accidents do happen!

It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

Great folks and fast professional service. Very happy!

I recommend geek squad to anyone and everyone, the squad sets the standard in service

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

Great customer care, quick and effecient! Will solve issue in a timely manner.

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

This is definitely worth it. My computer started to malfunction after just a year of using it and I ended up getting a replacement. They give you the full amount minus the cost of the protection plan itself, so I was able to use that to save on an even better laptop.