Customer Ratings & Reviews

Great help very fast on finding a solution and very respectful and friendly

I always said “protect everything” because we never know, technicians are really kind on Best Buy Nashua

I purchased this with the recommendation of your associate and feel great about the service purchase.

Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

I bought the 1yr Protection in case if anything happened to my com, but so far all good.

Always protect your items !! Life happens and unexpected things are always thrown our way

Can’t go wrong with the package deal. When you buy a computer

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

this is a great service for the items always buy insurance on my items at best buy.

They are amazing at what they do!!! Very polite and helpful make it easy for you to understand

I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.

Probably a good thing a klutz like me purchased this. I rarely buy this type of insurance but I do drop things and I carry my lap top around everywhere and so "anything could happen" so I feel better knowing I can replace if there is an accident.

The agents were very professional and he helped me with the return process

It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

So thankful to get GS assistance around the clock. I don't need to worry about any type of problem that may arise. Now I can just call in to get assistance from a qualified GS member. PROBLEM FIXED!!

Love having the support when I need it! I highly recommend purchasing this when buying a laptop

Makes it easier to keep the laptop updated and any virus removed.

Geek Squad helped me speed up my laptop after I purchased a new router. My older laptop was slow after the install. It previously worked fine. I havent had any complaints about the geek squad service.

The protection plan is tops. No money out of pocket to fix my broken HP ENVY. NO questions asked about damage, No reciept. No problem. Everything covered. I am so glad i bought the protection plan.