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Customer reviews

Rating 4.6 out of 5 stars with 11944 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 11,944 reviews
  • Rated 5 out of 5 stars

    Worthy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not purchase a warranty on devices but this was a great value and they will fix essentially anything that can happen to my laptop. It worths the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired laptop keyboard fast and correctly first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard locked up, geek squad service repaired device first time and quickly. Explanation was easy to understand. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this a five star review so far, and I'm hoping I never have to change it. I'm hoping it was an unnecessary purchase. Just like all insurance policies - you hope you never need to use them, and if you do, you hope they do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for a second time. If you want it done right the first time call them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty wether

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was sure to sell us on the advantage of havinf the extra protect warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad always gets it done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad always gets it done right and will keep you updated with status of availability and project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy for extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] GSP is great, especially the ADH plans. All accidents are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resovlnig issues with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't my first protection plan Geek squad has always helped me resolve issues whether by phone or in person without making me , a not very computer savvy person, feel stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for protecting equipment. Would purchase everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for protecting equipment. Would purchase everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I can receive help when I need it for my new laptop. Makes me feel great to know I can turn to them for assistance I haven't had to use it yet back glad I have the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel good feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet but sure feels good knowing I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even know how I’m supposed to review this because I’ve never had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome protection. i got a 2 year so hopefully that works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Stress Free Device Ownership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked coverage, even if device damage was caused by you in an accidental fashion (e.g. dropping device). Friendly & helpful too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't skip this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased on the replacement laptop after my daughter spilled water in her keyboard and the computer failed. We had it on that laptop and it was replaced with a new one. Have to have this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to use service yet. And they hadn't called me yet to see if I needed it

    I would recommend this to a friend