Customer Ratings & Reviews

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to

We felt this was important to have because you never know what could happen. Glad to have the peace of mind.

They help me with my computer and showed me what to do with it

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

I love how easy it is to manage. But i wish i could download more apps

Havent had a chance to use it yet, but it gives me peace of mind knowing in case of an accident I'm covered,

Good service and very good business and takes care of customers

Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.

Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

We've used Geek Squad for several years, both to transfer data from old computers to new ones, and to fix problems with computers we're currently using. And each time they've been courteous, quick, and reliable in what they do.

Yes, of course that I love this newly introduced "3-Year accidental Geek Squad Protection" plan very much, because we all can make a mistake or have a bad luck day at sometimes in the future; so this 3-Year plan sounds just perfect.

I went to you're store and got a one year protection plan at the geek squad But the Reason why I did that I was having problems with my computer And needed a power cord So they told me it was going to be mail to me on September 2 and I haven't got it yet

John gave 250% excellent customer service. He is a dedicated and loyal member to the Best Buy geek department. He should be highly commended for his excellent customer service.

It only makes sense to cover our student’s new laptop with a warranty. We don’t anticipate any issues but can rest easy knowing if anything happens, we’ll be able to get it addressed.

Glad I got the 3 year accidental Geek Squad protection. Cost was $79.00. You never know what can happen and with the protection, I'd have to pay more if repairs were needed.

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

Have protection for years here and had no issues at best buy

GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME