Customer Ratings & Reviews

my computer unfortunately had some fan issues but i took it to geek sqaud and got it fixed took a while but job well done

Have not used yet but received very quickly through email as soon as my purchase was shipped but I heard good things about geek squad warrantees so hopefully there are as good as I was told

I bought this extra care package with the computer for two years just in case my sons damage it

The geek squad is super helpful and informative they knew the answers to all my questions.

This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

Always helps when I have a problem I can’t figure out. Super friendly and always fast and helpful

Reliable support, very helpful and supportive, excellent value.

Excellent service the team were amazing and fixed my issue in an extreme timely manner

What a relief knowing that if anything happens to my computer, Best Buy has my l back. Good value for what you potentially get with this service.

If you have a kid? It's worth it! Reassurance that there is some protection.

Not sure how much I like it yet. Haven’t had the need to use it.

I have not had to use the Geek Squad services yet, however, from experiences of my other family members using them, they are very nice and can solve a variety of issues

bought this for coverage on my granddaughters chrome book and it came in very handy when she cracked the screen....repairs were done with no additional cost in about 2 weeks

I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

Good service and reliable when you need it. Defiently needed for your electronic that cost more than 200$

So far so good. Laptop came with problems and they helped us out.

I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

I bought it when the product was on sale so it wasn’t breaking the bank for me. Good service and sense of relief

This service has helped me so many times with my devices. It's worth the money.