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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 11,945 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but years ago when I did, it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest computer I have owned wouldn't ask for nothing better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad crew every time. Always available to help me setup my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new computer to run smoothly and they help me when I am in trouble with computer. Thanks to Serina, Danny and Jerry( especially Jerry's great patience).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 Out Of 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Always Have A Million People A Day And Not Enough Staff But They Are The Best At What They Do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the Geek Squad for my brand new laptop. I have used Geek Squad previously on other electronics. Best service and very knowledgeable crew. I always will buy extra protection on my electronics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife. and she loves it. today it tried to upgrade but since then it does not power on.. lucklily I got geeksquad.. must have to go there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Accidental Geek Squad Protection because if anything happens to my product it will be insured and Best Buy will honor it and replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Would recommend getting this for any electronics because you never know accidents do happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have with Major Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services and protection with worth getting as things happen and having that added protect and service is worth having it will save you money in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has given me total peace of mind since I purchased my Acer Nitro 5. Gonna see if I can renew it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for school kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my high school kids needing laptops you must have some protection knowing how kids are with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help with setting my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast service very easy going. helpful and super resourceful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we got the services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the extra coverage. Geek squad can be expensive if utilizing services without the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a great product always buy from Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE for a college laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad before and it's worth having their protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go security piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY RELIABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tho I haven't had to use the Geek squad to come out for any laptop issues they have been out to install it as well as my television. They do a great job, are patient with questions and never have any problems after they leave.

    I would recommend this to a friend