Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 11,994 reviews
  • Rated 5 out of 5 stars

    Must Have for Modern Electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new laptop and it died on almost one year from the date of purchase. The protection plan paid for repairs which would have cost as much as a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very educated on computer and program!! Feel vey safe with my purchase having them on board to help with my tech!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek squad to anyone and everyone, the squad sets the standard in service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that best buy offers protection plans for their products. Sometimes life happens and its always comforting to know that you are in good hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing at what they do!!! Very polite and helpful make it easy for you to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for any electronic device . I feel less stress knowing my device is protected .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had questions about my newly purchased laptop and didn’t know how to install software. Asked geek squad to help and they did it step by step.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer, dryer, laptops for me and my grands awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the warranty, been really helpful, easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this three times and let me just tell you. They help with everything! And always answered all my questions and were soooo nice and pleasant. Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the support when I need it! I highly recommend purchasing this when buying a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad serviced and save my laptop quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this accidental subscription August 2020. This subscription is the best that I have experienced for accident protection college course work and gaming products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Geek Squad for computer problems from help setting up a new computer to problems with current laptops, Always helpful & friendly service. Easy to make appointments on their website or drop off at the nearest Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is one of the best protection plans I have every purchased. I have used my plan a few times over the last few years and have saved myself hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perviously very satisfied

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service with this product. Used perviously with a tablet. Got helps about five times during the two year plan. Fixed twice which covered the cost. Helped problem solve other issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection on all my computer needs. The reason why I go with Best Buy is because of the service that’s available if there’s ever a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your items !! Life happens and unexpected things are always thrown our way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, they answer your questions and you can continue on with your day. I spilled water on my laptop and brought it in without having to deal with to much paperwork or excuses.

    I would recommend this to a friend