Customer Ratings & Reviews

The agents helped me troubleshoot and take care of updates

The staff was super helpful in finding what i needed!

This had been great coverage. Had 1 problem and the geek squad worked on it. Recommend getting total protection and that has been wonderful for other electronics in our household.

Best purchase you can make so you have the protection that you need

I have had no problems with help from geek squad so far amazing work.

So far i love the service,i was having an issue getting set up with all the package add ons but they helped me with ease, awesome customer service and very friendly

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

Added protection, so i don't have to worry about issues with my laptop

It’s the best investment I’ve mase in a while. Larger screen has excellent view and love the photo recognition feature.

Very beneficial in case of any internal or external damage on electrics. I was satisfied with warranty on any cost within the active time period.

Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

The staff is very attentive to the needs of the customer and does all they can do to make sure the issue is resolved right the first time

I love this service and was very happy I could add Geek Squad protection to my purchase.

I would recommend this to anything you feel like is a big purchase. Labtops. Certain TV. Etc. There a good company. And I trust them. They've install my Audio and my Subs in the car. And its just where I go for All my Electronic and Everything Needs.

Great knowledgeable staff. That informs you of your options and is willing to give you honest answers.

Top quality assurance!!!! Peace of mind knowing I have this additional protection!

This program is a life saver, I highly recommend it to everyone and use it on all of my purchases

I love how the Geek Squad can always help and I do not have to worry about anything happening to my devices