Customer Ratings & Reviews

I always purchase a Geek Squad Service Plan with all technology products. I love the excellent support always provided. They were very knowledgeable, professional and helpful.

I purchased the additional protection with Geek Squad to be sure I did everything I could to protect my investment...now nearly two years later I'm happy to say I never had need to use it.

It is like any other insurance. You hate paying for it; hope you never need it; happy that you have it if you do need it

Gerk Squad is good to have, especially when you are on a budget. We all knows things happen at times and occasionally break down. But with Geek Squad the will either fix it or replace it.

The Geek Squad is one of the best purchases I have made at Best Buy. The Squad is always there when you need them - either in store or by phone.

Geek Squad is the best! They work fast and keep you updated every step of the way. Worth It!!

[Employee of bestbuy] I appreciate the effort that Geek Squad/ Best Buy provide at request.

Always buy the 1 year protection for my computers. Especially for accidental damage coverage.

Got this because my grandson is doing everything on it and he loves it

They knew exactly what they were talking about when I needed help with my lap top

Awesome. The service techniciansery attentive to my needs and thorough in their work.

I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

I'm able to ask questions I have regarding issues with my laptop and geek squad is able to answer anytime of the day.

For the price I figured it was a bargain considering I bought it for a 9 year old. And the main purpose is to download and play games, right? What can go wrong, well, a lot in 2 years? I am guessing I will get my money's worth.

I have already bought several laptops and I always buy them extra protection with Geek Squad, the times I have used the protection I have never had problems.

Two more years baby, you gotta love that! Make sure you always get this.

Very Sleek, and compact, yet the screen seems huge. The built in camera is excellent,a s well as the sound. The picture is super clear, and has great detail. Best computer I have owned!

We haven’t had to use it yet but I appreciate the sales associate’s thoroughness of explaining the benefits of each tier to help us choose a plan that caters best to our specific needs.

Haven't had to use but once, knock on wood! Hope it stays that way.

I actually had an accident within 30 days of my purchase. Geeksquad stepped up and showed out! Hassle free repair with a short turn around. This service is totally awesome!