Customer Ratings & Reviews

I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

Any item that I've purchased I have always purchased the additional protection Has always been valuable to have Extremely satisfied with the service

Don't buy anything without added protection electronics break down all the time

I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

It’s the best investment I’ve mase in a while. Larger screen has excellent view and love the photo recognition feature.

I had to use plan on refurbished item right away and it was a fairly process and worth the buy.

After our son broke his brother’s chromebook by sitting on it, we realized we should of bought the insurance. We ended up buying a new chromebook plus the insurance.

Happy to know that I have a team to help if something goes wrong

Reasonable price for peace of mind. Haven't needed to use it yet, but I nice to know I won't have to pay large sums of money if we have to use it.

I got a new laptop after bringing back my broken one. Best deal ever!!

they came when promised to hang our TV on the wall and did a great Job. they cleaned there mess and offered to hook up all our devices to it. highly recommed Geek squad.

It is like any other insurance. You hate paying for it; hope you never need it; happy that you have it if you do need it

Got this protection and good thing since coffee was spilled on it and quit working. Replaced it with another laptop but I did pick a different brand due to availability at the time.

Any issues we ever have with our laptops and electronics Greek Squad always worksvit out. They are thorough, professional, friendly, and accommodating.

They are very professional and courteous. They work fast and are punctual.

If you want a great product always buy from Best buy

It's better to have protection than need it. I will always have protection

Protection is too expensive but if something happens its good to have. We have a lot of devices and it could become costly for our family. For families who have three or more devices should be offered a reasonable family protection plan.