Customer Ratings & Reviews

This was a great add-on to have since the reason I needed a new laptop was because something spilled on my old one. I luckily hadn't had to use it but like the added protections

Can't go wrong with the geeks. Knowlegable and helpful for us "non-tech" types

Really good service they repair or exchange devices if needed. Just expensive

I haven't had to use the geek squad protection plan yet but from what was described, if they actually cover everything they claim to, its an amazing value! If you have the money, I'd recommend investing in this plan.

Geek Squad- this service offered by Best Buy to their customers is worth it. When accidents happen a great teammate helps to fix the problem.

geek squad offers a great liability insurance here! w the uncertainty of day to day accidents, its great to know that they offer piece of mind protection for our electronics

You can never go wrong with Geek Squad assistance. Especially with all that could go wrong with technology nowadays. This was provided along with the gift of a new computer.

It has some good qualities to it that you wont be able to find at other places and very friendly.

Love the security that I can make a phone call and everything is taken care of

I haven't had to use yet but, the Geek Squad in Bloomington, Illinois has Always been Great to work with!! They are Well Educated in Computer Technology and Working on Them!!

this is something that`s good to have wether you take it in or have them remotely fix or clean them but don`t buy a chrome book

I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

The agents at Geek Squad are very helpful, with my answers, that was the reason to buy my protection plan, I trust them with my purchase, and I'm happy with my decision.

Any issues we ever have with our laptops and electronics Greek Squad always worksvit out. They are thorough, professional, friendly, and accommodating.

Great Chromebook looks good definitely recommend if you are looking at something in this price range.

Love the product definitely a good buy. Recommend to others

Haven't needed it, but thankful I have it! Would definitely purchase again

Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

Very supportive and professional team. Very satisfying.

Each time we have had issues with our computers, Geek Squad has been there to assist with a decent turnaround time when resolving problems.