Customer Ratings & Reviews

I couldn't believe my luck!! How helpful and amazing customer service. Had such a great experience and they fixed my laptop that I recommended them to all my friends and family.

The 2 year Geek Squad protection plan is a great value.

It’s always good to have good protection on your products

I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

Always provide exceptional service, hassle free. This was my thrid laptop purchase.

I have use the protection yet but I think is the best way to have just in case

This service is very good at protecting my devices at all times so I think they are a very respectable service

Good I wish i would be able to return the laptop with this issuance

I realize in Vegas you never buy insurance while playing blackjack. Purchasing the head to toes insurance on an electronic device is VERY smart!

This plan covers the accidents that happen when we least expect them to. Screen breaks, covered. Spill your coffee on keyboard, covered. Peace of mind for your technology.

Good to have incase something happens before I end school

Good, but expensive to use only once. I don't use it like most people may use it; but I had to take my laptop in for repair and the protection was less then the repair itself, but if I'm using it only once - it wasn't worth it.

I like having added protection in case anything happens to my device because then I'm able to be comforted by the fact that Geek Squad would help me repair or replace it.

Might come in handy as i am a truck driver use for my business

I had to travel to Florida and computer had a problem. I was able to go to nest buy and they were able to help resolve problem. Kudos. Love the service

I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers

I buy protection for anything over $100 and BestBuy offers a good price for 2 years. I don't ever have to worry about what will happen if my product stops working.

This is really useful just Incase anything happens to it I recommend it

I love being able to take my device to Best Buy to have them fix it. Sure I could fix it myself but I don’t always have time. They will fix or replace the equipment quickly

I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.