Customer Ratings & Reviews

[Employee of bestbuy] Very fast good for working. Only issues have been wishing the camera was better quality and it needs more internal storage

Got this protection and good thing since coffee was spilled on it and quit working. Replaced it with another laptop but I did pick a different brand due to availability at the time.

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

The extended warranty is a Best Buy are the best if something happens you’re bringing in any issue you a brand new one no questions asked I purchased this on all my products

Friendly staff, easy to make appointments when needed. Security for college kids away from home.

The Geek squad protection is great. I know from past experience that they take care of you.

This service is absolutely worth the money. The techs are polite and professional. They resolved my issues with my laptops. I highly recommend this service!

I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.

I’ve had previous experience with the GEEK SQAD and will use them always.

The extra money that costs for geek protection is worth the money. If you don’t know how to fix issues with software or viruses geek squad is my go-to for fixing my issues.

Customer service was excellent. I recommend Best Buy to all of my friends and family.

I sleep good at night knowing if anything goes wrong with my laptop i have geek sqaud.

I have never had to use this, but I am confident that if I did I would be able to use it! It is worth it for the risk of an accident!

You need protection so why not get it. Geek Squad protection was there for me before when one of my products needed to be fixed and it helped me out big time.

Great use. Came with purchase. Glad to be able to use it in future

Glad to have this when my child's computer broke. No problems at all when I needed to use it!

Anytime I need help I get it with this protection I bought...Great to have Someone who knows what they're doing and do it fast Great to have the Geek Squad by myside

Just book an appointment or call geek squad and they will definitely take care of your purchases.

great decision to purchase the protection. laptop was damaged while traveling to NY. Was able to get it repair at no cost and saved $$

They help when you need them. This is what millennals are good for! That all there good for.