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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 11,994 reviews
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It'a reasuring to know you have help in case your devices break down or you need to install something that you don't feel comfortable installing on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but have heard great things about Geek Squad service. They have a great reputation locally Hopefully will never have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv use the squad a few times they always resolved my issue on laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and they fixed my laptop and now work in really good and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You b crazy not to get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad is good but I didn't realize that purchasing it I was still having to pay if I had to have a house visit. So at that point I probably would not have purchased it..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    That's how it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used the 1 year guarantee because my mom loves the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped us at our lowest :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped me fix my tablet after an accident. Very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always glad to be insured! Customer service is great and we've had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven't had to utilize this service, but given how critical my device for my purposes, it is good to know the Geek Squad is there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will recommend the best parts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the problems with downloading and adding apps to your phone, computer or tablets, I highly recommend everyone get this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful. They go above and beyond. The definitely add value to the purchases you make at Best Buy. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for basic use not great for games…… Seems solid..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad is a good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the computer is for the kids, it's important to have it fully protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice waranty coverage . Nice an efficient crew peolple. Very helpful crew . Very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never will go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we have purchased this, over and over again. In fact, we have gotten bitten now TWICE by not buying the extension when our original expired. For things like laptops it's a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra protection. Never know what kids might do next to your expensive device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping i don't have to use it but it is a peace of mind knowing if something comes up, i have local support to help correct the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money $$$$$€$$$$$$$$$$$$$$$$$$

    I would recommend this to a friend