Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 11,731 reviews
  • Rated 5 out of 5 stars

    Good good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our favor store best Buy, the best store . We bury allways there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this protection plan numerous times on everything from our laptop to free installation on a new dishwasher. In the end we saved a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection plan.This protection plan support helped me to repair my laptop screen and the specialist did it very well and and absolutely free.I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this, but I'm happy to have gotten this protection for my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad is good but I didn't realize that purchasing it I was still having to pay if I had to have a house visit. So at that point I probably would not have purchased it..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    3 year accident

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth getting the 3 year accident protection. Have a teenager and well things happens. Always ready for anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this with us! We definitely agree that it's important to protect your investments just in case. Hopefully nothing happens, but we'll be here if you need us!

  • Rated 5 out of 5 stars

    Geek Squad will recommend the best parts.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the problems with downloading and adding apps to your phone, computer or tablets, I highly recommend everyone get this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 2 yr Stand alone warranty -

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to use the 2 year warranty if accident happens. Good for me since I am not a frequent purchaser of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved my problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always been good to me and fair I am glad I choose to go to these gentlemen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew every year and actually had to use it in 2021. It was a no hassled, no problem fix for Best Buy to help me fix my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have the geek squad protection. Each time i have had to use it, it was easy and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but sometimes you may need but quite expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection if youre clumsy like me!! Also ive noticed my things usuallt start acting funny after two years so(: a great option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad delivered and installed my tv with a wall hanger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sevice was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter broke screen on her laptop while at college. Brought it in for repair and it was returned in brand new condition.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad that everything went well and hope the laptop's working great. If you have any questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Great Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the knowledge that when something goes wrong with any of my electronics, I have a quick and reasonably priced was of getting them fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I usually dont buy protection plans, but after dropping my last laptop, i know better now . Good price, not too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very great because I have kids and in the past they have spilled things on my older computers. Recommend if you have kids or you yourself are clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get extra warranty for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time member

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good hopefully i dint need it but nice to have

    I would recommend this to a friend