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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11739 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 11,739 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't want to spend this much on a laptop without buying an extended warranty, especially with my son is carting it around the college campus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its geek squad, what do u expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fine, they help in a pinch and are rather knowledgeable. Some are better then others

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellant product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another laptop or tv that I do not get geek squad protection on as they are very helpfull with any questions or concerns, for the money I do not know of a product that is more helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need protection. Not good without.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection. I learned the hard way not getting my laptop with it from the beginning. Costly .Costly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranties are great. I have used them a number of times and have saved having to repurchase the item. It has saved me thousands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranties are great. I have used them a number of times and have saved having to repurchase the item. It has saved me thousands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad warranties are great. I have used them a number of times and have saved having to repurchase the item. It has saved me thousands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & Reliable Service, easy in and out service desk, rapid response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with Geek squad support in the past. I had Geek squad protection on other devices and if anything went wrong they always take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop crashed and the agents fixed it. I'm so blessed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish i would of gotten the 2 year contract. It fixed my computer every time my child knocked it off the table...or it got dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You b crazy not to get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the geek squad warranty. you are crazy if you do not. I have buy everything at best buy.......everything and I have used the warranty a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must! Worth the extra money. The Geek Squad are so knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service for accidental problems - cat spilled water on my laptop and Best buy was able to repair ir

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good if we use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan was recommended by the sales associate, it seemed like a good deal with his chart he had with lots of info on it. it's basically insurance, better to have it and not need it than need it and not have it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value on premium high end purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a great experience with best buy warranty in the past, 2 years on a very expensive high end product is usually a no brainer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use. Simple purchase, a little too costly in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful with the new purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to transfer a bunch of files from my old tablet to the new computer and sat down with me to ensure everything looked good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have contacted the Geek Squad to look at my computer numerous time. they were great in every way.

    I would recommend this to a friend