Customer Ratings & Reviews

We always buy extra warranty’s on all our products from Best Buy. We have a child and accidents happen. It’s always worth the money.

One of the smartest things I’ve ever purchased. Especially since about 90% of my gadgets and tech comes from Best Buy. The team had an incredible level of respect for my home. I definitely appreciate that.

Better safe than sorry!! I always get protection for everything that I buy because things can happen and this is the best way to be protected.

Works great!! We love it!!! Does everything we need it to do!!!

This service plan is a no brainer if buying a new electric item. The piece of mind having a protection plan is well worth buying and highly recommended.

Super nice to have in case you ever need anything done on your computer or products. I havent had to use them this time around but I have in the past.

Geek Squad service has always been great. Have not had to use this yet but gives me peace of mind.

Worth it! No hassle, the squad is nice and uses terminology at my level.

I’m not very computer savvy, so I wouldn’t have the first idea on how to fix my computer or get rid of viruses. Worth the money.

Definatly recommened getting the extra plan you never know

We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

If you get something that's as expensive as the surface with the possibility that you could drop it, something inside could go wrong or the battery could fail you want a warranty for protection.

I’m glad I got full coverage I’m happy with the service we got

Feels good to be covered just in case something goes wrong!

I purchased the geek squad protection for a referbished laptop. I was glad I did because I ended up using it for my laptop when it stopped working.

The warranty service plan has been so helpful.I know if anything happens I can trust geek squad will take care of it for me in no time.

Good to have but total tech is a better value. I have the total tech and have used it several times to clean up several computer’s for remote learning

I recommend always buying the Geek Squad protection just in case. The manufacturer warranty only covers defects and this protection covers everything unless I take it for a swim. It is well worth the cost.

Came in handy when my laptop wasn't charging. Made an appointment and it went smooth