Customer Ratings & Reviews

A relief to have this as a back up for the first year.

Very helpful and knowledgeable. Willing to walk you through step by step instructions and they make the process extremely easy to understand!

great service for accidental problems - cat spilled water on my laptop and Best buy was able to repair ir

Haven't had to use it, thankfully. Would recommend on expensive purchases and/or purchases above 100. But, I can't tell you what to do so, either get it or don't. Your objects are in your hands.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

I went to take them my iphone 6 because the screen stopped working. Turns out there was a software problem and needed to get a new phone.

Good service offered by the geek squad representative, though helpline service can be improved

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It’s like a hit or miss situation. If u need it, it’s worth the price. If u end up not using it, it’s a waste of money. For me it’s a peace of mind, in case I will have to use it.

Peace of mind knowing that we purchased this service. If anything goes wrong with this computer, I know that we can always call the Geek Squad

I know from previous purchases that the Best Buy insurance plan literally covers everything and love tat fact that I dont have to worry if anything goes wrong.

I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

I'm glad we purchased this feature. We will definitely be using it for maintenance and if we come across any issues. So far so good. I love it!

Never thought this would be such a significant purchase but boy did it save me

Having the geek squad to back me up is always a good thing because I have a small child who is always unpredictable so it's good to know I have them to fix what I need for my lap top!

Never had to use it but I would definitely recommend it.

I can take any three of my computers if anything goes wrong and they will fix it for free for three years. I that is a good value and comfort to know everything will be taken care of if needed

I'm glad I could get an extra warranty for this because this is for my youngest child. I haven't needed the service yet but it's great to have.

I always buy protection on any electronics purchase. They are usually fairly inexpensive. I believe they are worth the price for peace of mind.

After buying new comp, asked if things like sticky notes along with apps and normal files would get transferred over from old comp. They said not normally but would do their best. SUrprise Surprise, SHeriff, they transferred even the sticky notes.