Customer Ratings & Reviews

I have always purchased the Protection Plan for anything electronics I buy. It has paid off too, as it got me a free TV when mine failed.

Had an issue with a Dell laptop where the hinge broke. Best Buy had to send out the laptop and it took a little longer then expected but worked out well.

I'm glad I made the purchase for extra protection. I just want to be prepare just in case.

this is great when issues arrise, none have happened at this time

The coverage is invaluable if it's a portable item.

Definitely want to keep this computer working as long as possible.

Love the accidental coverage. Things happen and its nice to know that most is covered and I won't be out a computer. Geek squad very professional

Please what ever you do , dont for get to get the geek service contract for you valuable purchases. They stand by contract.

the agents took care of a setup problem was having with new laptop they always do a good job it is worth the money for the protection program

Great service offering peace of mind that if anything happens to my laptop it is covered

amazing people to work on your items dont cost you anything

The appointment was quick and convenient for me. The staff was nice and very knowledgeable

My computer was working slow. I bought it in to the store with appointment and they get got it back working faster. I’m glad I had that warranty on it.

For the 2 years I've had the protection plan I haven't had to use it. But having the protection for such as important device (my laptop), I believe, is important.

I never fail to purchase geek squad protection. This is one of the main reasons I purchase at best buy because of the great protection and service.

I definitely recommend geek squat, I have bought this insurance for another laptop before and they take care of your claim very professionally.

This warranty was for my Samsung 70” TV! My tv broke ! And the warranty was a good help! I didn’t have to pay anything out of pocket!

If you are buying a laptop this protection is an absolute MUST HAVE. They will guarantee your device is protected, fixed, or completely replaced.

This is a great service and well worth the money. The only downside is the length of time to get an appointment. The staff is excellent.

I don't remember what I bought this for, but I'm sure it'll come in handy om whatever the thing was!