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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11760 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 11,760 reviews
  • Rated 5 out of 5 stars

    Computer shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box computer & was in amazing condition. Came in within less than 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three children in our home. The youngest is four going on five years old so it was a no brainer to get this accidental warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the protection plan yet, and hopefully will not have to. It will be nice though if it is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend to buy the protection plan every time. accidents happen and that's why its great to be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to help you always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to be covered for anything that might happen to your purchases so this is a good way to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought that this would be worth the money until water got into my laptop and could not be fixed. This protection plan was worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for all electronics. The service technicians were great they were nice and pleasant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but I am glad it is available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a computer from best buy is great way to get squad protection. Anything goes wrong with computer they are there to help getting it running again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad wasn't required for this item. I have nothing to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy the great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to help, once I walked into the store I was approached immediately and I was given the best help. Gave me the best deal for the price. All with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please what ever you do , dont for get to get the geek service contract for you valuable purchases. They stand by contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to buy a protection plan. this plan has came in handy when I've needed It the most. Geek Squad has help me out with a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely worth the purchase and really came in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Laptop repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have have great service using Geek Squad Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have, especially when you have kids that tend to be a little rough with things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase of Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The option to have your gadget looked at incase of any unfortunate accidents is very much handy. The price though can be decreased as it seems a bit expensive and also the collaboration of geek squad with different companies to provide an extra year of warranty apart from the manufacturers warranty would be greatly appreciated. For example, i bought an ASUS laptop which already comes with a 1 year manufacturer warranty, incase i want a geeksquad protection it's best if I could avail it after that 1 year ends rather than during the same time my manufacturer's warranty is present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They really helped me. My computer broke and I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really helped me. My computer broke and I didn't have the protection plan and I hadn't had the computer for a month and they added the plan and fixes my computer in a week. Great services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if its dropped and breaks, I can get a new laptop, I mean, it's a laptop...the possibility that it falls off your lap is alot more than a desktop falling off your desk...lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a homeowner, it is good to have this kind of help when a problem arises with my computer.

    I would recommend this to a friend