Customer Ratings & Reviews

Wouldn't be w/o Geek squad! Great because of the availability and knowledge they have. I always have them install everything when I buy a laptop.

I haven't had to use this, but I'm happy to have gotten this protection for my laptop.

Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.

Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.

Quick and easy to use, although still learning windows 11

I buy Accidental Geek Squad Protection for all my best buy items. It worth the money

Geek Squad is a saver for a purchase. They are there if there is a problem. You never know.

We always purchase geek squad protection on our items - they are easy to work with and great help

I love this paln and buy it for all my electronics.

i would recommend to buy the protection plan every time. accidents happen and that's why its great to be prepared

Definitely well worth buying !! Everything I buy now i make sure I get the extra insurance I work way to hard to throw away money

Definitely worth having! The Geek Squad technicians are knowledgeable and very patient. This is money well spent!

Helped me with many of the problems without issues

I bought this for a loptop purchase. The motherboard fried after the manufacturing warranty. Thankfully I purchased this and it was covered!

LOVE MY NEW NEW LAPTOP TREATED MYSELF FOR ONE!!!!

if you want peace of mind this product is the one....

these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.

I bought the extended plan in order to be sure I'm covered with my laptop. I'd hate to have something happen to it and not be covered.

always helpful to have, they have help with every problem ive had so far

This is the best investment I have made relative to computers and products.