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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 11,762 reviews
  • Rated 5 out of 5 stars

    Good piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection plan for my sons laptop. Thought it was definitely a good idea as he was heading off to college. We will probably purchase an extra year of protection just to be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped resolve my tablet issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very frequently purchase protection plans. I find the Geek Squad to be very helpful in resolving issues if they arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for kids online school daughter uses for high school and her business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad--Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be w/o Geek squad! Great because of the availability and knowledge they have. I always have them install everything when I buy a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is looking out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I have not needed to utilize the Geek Squad protection. Fingers crossed it stays that way but good to know it is there is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who ya gonna call?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this with my new HP. The added level of comfort having the Geek squad on call is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a Great product to have. It really comes handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great used this it in the past did a good job with fixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed help with things going in with my device they were there to help and assist me as well as fixing any thing that went wrong on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back-up when your appliance fails you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and resources on hand to help guide through any problems. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEIR OKAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEIR GREAT THEY KNOW THEIR STUFF AT TIMES. OTHER TIMES GOOGLE IS MORE HELPFUL THAN THEM LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a excellent product and it work as l would expect to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the geek squad is a no brained. When you purchase electronics, you must have a protection plan for the just in case moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing people to work on your items dont cost you anything

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks so much for your nice comment! We appreciate the kind words and look forward to seeing you again soon!

  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have because you just never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiny1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having extra insurance on products. Although I usually don't have to use it, it's always nice to know it is there if I ever need it.

    I would recommend this to a friend