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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 11,996 reviews
  • Rated 5 out of 5 stars

    A good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad protection on things in the past and have always been happy. You may never need it but if and when you do, they will take very good care of you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop this applies to stopped functioning shortly after purchase and again here recently. pretty worth it in my case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Definitely worth getting if prone to accidents, dropping and spilling. Very worthwhile if you have kids or pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the money, it is easy to have a accident so knowing that I have this protection makes me feel much better about using the product. My investment is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not needed the use of Geek squad at this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought so that the person I bought the computer for would have the use of it until they graduated from collage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad they help with everything it’s is always worth the insurance they get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection always purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptob. Came in Handy for my type of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problems yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it have not had to use it yet but i have used one on another item and they replaced my item so i know it really works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. This is my new go-to location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent and convenient to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a senior citizen and not always tech savy. Good service to have for questions and repairs.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Bestbuy where to buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing hands down best warranty anywhere. Thank you bestbuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to have a warranty on the laptop. If something happens they can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have t needed to use this service yet but it’s great knowing it’s available when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-Year Accidental Geek Squad Protection is good to have on your device. I had to use it one time and I did not have any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products, they’ll fix anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t not get this especially with an expensive item. They take care of everything for free, and you’ll get help right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for those who like to have a piece of mind that they will be covered if something happens to their computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very reassured to have coverage on my laptop. It’s always in my backpack and now I don’t have to worry about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add Geek Squad protection to any item I purchase. It is inexpensive and well worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Geek Squad protection plan. The Geek Squad workers are friendly, knowledgeable and efficient.

    I would recommend this to a friend