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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 11,996 reviews
  • Rated 4 out of 5 stars

    Great just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used it before on prior computers and definitely worth the cost if having to repair a time or 2 during (which I did).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says. Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. Good product. If something is broken they repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product . Love the overall look and feel! Recommends it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this yet. Computer is for grandson and he is rough on electronics. I like the fact that it covers accidental damage. I'm sure it will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do take care when I need , I am happy with their service , they listen and co operate

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi David. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Laptop Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was very helpful. And explained issues very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My laptop chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans is good and I recommend everyone to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love have an extra warranty on my products. I have always been happy with the service I have received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played on it every week and surfed the internet for stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been happy with my Geek Squad experiences! I recommend getting this coverage on all big ticket items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We buy a HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Everything was so easy my son love it ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a laptop for my 13 year old son. Haven’t had to use it yet. Knowing my son, I’m sure I will. Happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having peace of mind knowing if something goes wrong with my computer, I have the Geek Squad to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping not to need this, but better to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a necessary purchase with the Chromebook we bought for the remote learning experience of our daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased protection for a number of my products, and whenever I've had to use it, it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it but i like the option because fate is cruel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adgents are very helpful. Willl set up your computer software for you. Never have enough coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If your accident prone, I highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for any electronics. I've had to use Geek support on items before and the service has always been excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, fast service, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sense for touch screens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used service plans through Best Buy before and had great experiences. Just got one on my laptop and am glad I did. Protecting the touch screen alone is with it.

    I would recommend this to a friend