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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 11,996 reviews
  • Rated 5 out of 5 stars

    The best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone...it's user friendly and I have no problem. The features are so easy to comprehend and I love the great photos the camera takes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our issues have been fixed quickly. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my alexa in my car!! Really convenient. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been to the Geek squad 2x in the past 2 months and both times our problem was solved quickly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered my question quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to walk me through step by step over the phone without having to make a trip to store. Patient and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad service for multiple computers. We even had multiple returns and geek squad honored their no lrmon policy and gave us a full refund!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal this is just one of those cases if you really needed it or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for sending a laptop to college with your student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thoughtful and pleasant gentlemen who hung the TV Mount and set up the new Samsung 65"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was helpful in decitions very knowledgeable and made it easy to choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help with technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the geek squad service because I’m not a geek and often need help fixing things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with the coverage and im glad I did. I have an issue and the Geek Squad guys took care of it quick! Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to all other protection plans from other service providers, best buy plans are very expensive. I request them to make it affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats having peace of mind with your property. Accidents happen and they jump right in and help. Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has shown to be knowledgeable in resolving issues with devices and repairing and/or providing information in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan is great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is wonderful to have in case something happens with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have the geek squad on my side. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me a sense of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not too worried about my computer knowing that it was protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase geek squad with everything. have always been very helpful with service and advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty just in case anything go wrong with the computer I purchased.

    I would recommend this to a friend