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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11952 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 11,952 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are very kind, knowledgeable and friendly. The try to help every customer no matter how often you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DON'T HAVE TO WORRY ABOUT MY PRODUCTS FOR 3 YEARS. THAT GIVES ME A PEACE OF MIND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If I have any problems or concerns I will visit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for always helping us arrive at a solution and in some cases updating and replacing a product with a latest version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we have it just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the service for this item yet and we hope we won’t have to, but we are happy we bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans always seem to help us out when we need them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than nothing for extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but necessary as electronics don't seem to last these days. I hate the make appointment thing. Shouldn't have to wait days to bring a broken product, then days for them to ship to repair, then days, and more days to hear anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had excellent service with the geek squad service plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havnt had to use yet but its for a 1200 dollar ipad and my girlfriend is prone to breaking stuff so of course

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decide to get a warranty for it in case something happens to it and it covered to get fixed for any reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any questions or issues with my products are taken care of by the Geek Squad. Protect your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should buy more years warranty because I would like to switch or upgrade my laptop for a new version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranty, everyone I have been in a situation where my item has been giving me issues feel squad has been there to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance if anything spills on my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't have any liquids by my computer. I wanted to cover all my aspects of my equipment ( Laptop )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no had the opportunity to utilize the Geek Squad services, but glad we have it in case the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have assisted me many times with no issues regarding my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    YEP I'm not taking any chances!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the history that I have with being hard on computers I feel safe with this coverage!!! Thanks Geek Squad!!! I can't remember the Geek Squad staff member who helped me but I'll see him tomorrow!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plans for my own peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the warranties from Bestbuy! It’s worth the price . Having the peace of mind my product is safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad agents are very helpful once they start their work. Be patient due to the pandemic. Not their fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to purchase and able to utilize it to repair my computer w/o issues and no delays.

    I would recommend this to a friend