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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 11,996 reviews
  • Rated 4 out of 5 stars

    accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it and I hope I don't. I added this protection because I have kids and you never know what they will do. I also tend to have some bad luck every now and then. Better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to fix my laptop please cause I dropped it in it crack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mind is at peace knowing that should I ever need to use this protection in the allotted time it is there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the plan but thankfully I did not need to use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind to get the item replaced. Has always been an awesome service and I always purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind to get the item replaced. Has always been an awesome service and I always purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind to get the item replaced. Has always been an awesome service and I always purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very comfortable with my protection plan on my computer if something was to happen to it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always received excellent service from their staff and they know how when it comes to problem solving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service I love totally recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always have the geek squad protection and have never had any problems with it. The agents have been real helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad . Fortunately have not had to use it for my computer yet , but knowing I’m covered is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in case of something goes wrong. Nee to have old computer cleaned so took it in and had it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet for this item but I have used it before. They’re always great and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays to have a good protection plan. I hope i will never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the optional protection for my computers. You never know when you might accidentally drop one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection Is always good to have for the just in case! I always get it with the product that recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a computer without the warranty so much can go wrong today with computers. With the warranty, they don't hesitate to repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help me with my TV issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my TV and called the geek squad and they came out the next to work on the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DON'T HAVE TO WORRY ABOUT MY PRODUCTS FOR 3 YEARS. THAT GIVES ME A PEACE OF MIND

    I would recommend this to a friend