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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11997 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 11,997 reviews
  • Rated 5 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always shows up on time and answers all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My grandkids love the laptop and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three more grand kids in college and need the same deal on least one computer. The staff is great but I need help with my grand kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed the problem with the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, friendly and quick. They rehung the tv back onto the Wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement! Very easy to use and set up! Plugged in the USB and began working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great and fast. They were very helpful. I was in and out of there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are doing their best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to offer a protection. Plan that covers and at same location. Thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome option for any device in general, I love it and I would really recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know you are covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service but it was worth having it being that this was for my daughters computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ask a lot of questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask questions to make sure that this actually covers what they say it will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I year protesting plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the computer for my youngest daughter for this year 2020 Christmas. Haven't use them yet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's laptop & worth the price! Indont have to worry if she damages it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heat support. I will recommend to friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Geek Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i dont have to use it. i have bought geek squad plans in the past. sometimes the staff at BB are good to deal with and sometimes not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A small price for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying new electronics, this is a sure-fire way to make sure that your investment will be protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped out with my tech issues and solved them failry quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Took a little longer to here back from them after laptop sent in but got full refund!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting geek squad is totally worth it, if i have any issues they take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick in fixing stuck chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook wasnt working right. We took it in and was fixed in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use my laptop knowing that I have protection with it. I leave my home without any worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very informative and led me in the right direction.

    I would recommend this to a friend