Customer Ratings & Reviews

Got it for the “just in case” Hope I never need it but I will be taken care of if I do need it.

they restarted my computer and did a few updates and that helped with my problem

I came with uncertainties regarding my returned product and was greeted with insight on both my product and in-depth details about geek squad product coverages that ended up saving me hundreds just for becoming a member. Highly-recommend their services

Always useful for unexpected damage or repair. Much needed

Having the Geek Squad protection has saved my bacon more times than I could count . Laptops built today are so many sensitive parts and are pushed to their performance limits odds are you will have to deal with a repair . Instead of dealing with the manufacture, you set an appointment, drop it off and get it fixed .. They have added a “repair cost limit” before you pay out of pocket , but I’ve never reached that limit . It’s worth it

I don’t believe in most aftermarket warranties. But Geek Squad warranties are the real deal. I always purchase one with laptop purchases because it’s hassle free and they don’t quibble about replacing or repairing a laptop with that warranty. I have not had to use it on my son’s college laptop, but the peace of mind of anything goes wrong is good to have.

I was so happy with "Greek SQUAD" services when I had a problem with my computer.

Always friendly and helpful! I don’t feel like they’re just trying to sell me something, but actually trying to help me find a product that fits my needs.

always amazing service! never have issues with geek squad! love love love the service!

Definitely worth the money in case anything ever goes wrong.

I love Geek squad they’re very talented and knowledgeable employees. I’ve been thinking about upgrading my memory storage on my laptop and bringing it to them. Also gives me a lot of peace of mind knowing they can help me out with any issue I have if I need them.

Great service! I had just bought a new device and within a bought a week of use it stopped working. apart from some confusion in communication at one point, the service was great. My computer was returned and was working again with no issues. All the personnel that I interacted with were friendly, knowledgable and helpful.

Used the warranty on an issue with my son's chromebook. It has a tiny dent on the top cover pressing down on components causing the screen to have vertical colored lines. I explained the issue to GeekSquad, and they submitted the ticket and provided a mail-in box. It took just over a week on return of the unit and it works just fine. Nice to have when it is being taking to school my a 6th grader every day!

This is worth it if you have any electronics that are over $1,000

I'm glad I paid for the service, kids are a weakness and thank God it wasn't banged up badly.

I will never buy anything over $200 from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your laptop or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.

We ALWAYS purchase an extended warranty on all of our electronics we purchase at Best Buy. Over the years we have had to use them a couple of times and the Geek Squad has been amazing! Always helpful! I highly recommend!

Great investment. If I had not purchased it I would have regretted it. I ended up having to bring it in and have it replaced. Geek squad did everything they could for me in a timely manner. Watch out for those gaming laptops they will sucks out your battery life very quickly. Thanks.

Can be very useful if you are clumsy or tend to break stuff easily.Replacement is very quick.

This has proven a great value for a teenagers laptop. When said laptop met it's untimeline dath via falling, this protection policy allowed us to replace it. It was almost painless. The one thing I wish was better, was communication over the month that we waited on the repair that never happened.