Customer Ratings & Reviews

We ALWAYS purchase an extended warranty on all of our electronics we purchase at Best Buy. Over the years we have had to use them a couple of times and the Geek Squad has been amazing! Always helpful! I highly recommend!

this have been one of my better purchases I have been very pleased these past 2 years. downfall, I am in need of a tune up desperately ,as my compute is {as my 15 year old pits it} "laggy". Other than that the touch screen has a slight crack but with the 3yr geek protection, I have no problem getting that fixed quick!!! lastly, im a\stll onfused with there is no disk drive but I'm sure my son with help me understand!!

Like having my computer protected for decent price.

I came with uncertainties regarding my returned product and was greeted with insight on both my product and in-depth details about geek squad product coverages that ended up saving me hundreds just for becoming a member. Highly-recommend their services

Highly recommend especially if you buy your kids electronics. Claims are easy and it will help if needed.

Probably the best purchase I've made from Best Buy. When my last laptop had an issue past the factory warranty date, this insurance plan got me fully reimbursed for the price, which allowed me to buy my new laptop.

I love the geek squad always there when needed.They are professional.

Adding geek squad support was easy. My experiences in the past for service have also been good.

Great product. I’m glad I purchased this and I’m praying I don’t have to ever use it.

I haven't needed to use it yet, but I have in the past and must say it's amazing! My first computer had some power issues and with this bundle I was able to bring in at no additional charge!

What can you say geek squad does great things they always fix my things when I need them or tell me what I need to do to replace parts or all of it so they’re useful

This is great services they are knowlegable and can isntall apps.

Geek squad is always a yes for us. Love the customer service and the vast knowledge of the “geeks” that come out.

Geek squad coverage is priced good. Definitely recommend with big purchases.

Awesome protection product Best Buy is offering must have

Great service! I had just bought a new device and within a bought a week of use it stopped working. apart from some confusion in communication at one point, the service was great. My computer was returned and was working again with no issues. All the personnel that I interacted with were friendly, knowledgable and helpful.

This was a must when purchasing a new laptop to be used for school work, saves a lot of worry.

You know you can never go wrong with getting geek squad as your back up! Best tech!!

Best customer service I have ever had. Super sweet and kind people. Answered every question I had .

I love Geek squad they’re very talented and knowledgeable employees. I’ve been thinking about upgrading my memory storage on my laptop and bringing it to them. Also gives me a lot of peace of mind knowing they can help me out with any issue I have if I need them.