Customer Ratings & Reviews

The best coverage you can buy! Using the coverage is so easy, they make the process stress free.

Love these Chromebooks. Bought them for my grandchildren and they love it. I even use them. I love that it's a Intel Core M3 processor. A great buy, will purchase again. Highly satisfied!

Great service fast and efficient very friendly associate and very knowledgeable

Bought the 4yr. Accidental geek squad warranty. Gives me great peace-of-mind!!!!

Used geek squad for all my devices They are knowledgeable about your and easy to use

As our homes and lives become more and more technical and the products we use become more complicated, it is impossible to remember all the settings and features of each piece of equipment. At times some of this equipment doesn't like to play well together. It is nice to have someone who can be called to help figure out and fix the problem. Worth the peace of mind!

When my washer stopped working I called Geek Squad for help and was amazed to find out I had the 3year warranty. I had forgotten I purchased it. What a wonderful surprise. The rep told me he would send the arts directly to my home so they would be their for the repairman. My appointment was made for a week away—-all with just this 1call. The repairman was on time and efficient. My washer is working just fine now.

So glad I purchased this protection. I take care of what I buy.

If it works like it did the first time I will have no complaints.

Its a good warrantty beats the other companies hands down

My son had his computer knocked out of his hands at school. The computer screen and case were cracked. The geek squad had it sent to be repaired and it came back good as new quickly.

I have yet to use it but I am content with the cost

Haven't had to use geek squad yet but great customer service

The Geek Squad service provides a level of protection that I cannot imagine being without. Life's unexpected disasters, whether large or small, can be disruptive. Having the peace of mind of the Geek Squad protection I am not worried about having to make a replacement purchase for the next couple of years.

Ive always been pleased with the service by Geek Squad.

I purchased all my computers, tablets, printers and supplies I need from Best Buy and have never had any trouble with them. The Geek Squad is the best. Have always helped me with my problems and have never had anyone of them give me trouble. Always explain everything for me to understand.

Very good experience with these products I would recommend

I’ll always opt in for warranties now! My boyfriend’s Alienware laptop was junked out due to an issue with the motherboard. We purchased a comprehensive 3-year warranty that gave us store credit and allowed us to get a brand new Alienware. Best decision I made. The agents I communicated with were all so helpful through the service process.

Manufactures usually only cover problems within the first year. In case anything goes wrong past that point, I always buy these for my high ticket electronics. Do yourself a favor and give yourself peace of mind for the future

I’ve purchased this protection just in case something goes awry. Lo and behold I had to take my laptop in. I made an appointment online, although it was not as soon as I wanted it to be. However, when the time my appointment arrived, I was promptly received. The Geek Squad techs were professional, friendly, and informative.