Customer Ratings & Reviews

I have been with Geek Squad in the past and have purchased a 3 year protection plan in the past as well. My last purchase with Geek Squad was actually today (December 31, 2021) and needless to say, it was worth it in the past and still is.

Geek squad is legit. They'll take care of your electronics. I brought in a laptop and got an upgrade. I would suggest alwaying backing up your data.

Anytime you need anything they are always available, I will forever purchase geek squad with all my electronics

Really helps knowing if some accident happens and it breaks you are taken care of! Don’t have to go spend a lot of money on a new one

The protection price is good for what it's worth and I can rest assured knowing I don't need to worry about accidents.

Amazing fast and easy I had scratches and like it was really bad for the screen they fixed it up super fast loved it.

I was able to get a free replacement laptop on the 3rd anniversary of the warranty. Can't beat that!! I always get extended warranties on my cars as well, and i must say this turned out just fine! For an expensive laptop, this is the way to go.

Great Chromebook! It meets all the needs for my high schooler and she is able to work at a fast pace.

This is an always needed item for any of the laptop purchases that I do since they cover everything including accidental spills.

They were so helpful when i made a mistake loading something in my phone instead of computer. They took the time to explain what i did and made me feel that it was ok everyone makes mistakes. These guys really know what they are doing.

Needed a warranty just to make sure that my husband will like the product - which he does! Great price and coverage!

The agent mount my TV with dedication and care. Also, explain me how I use.

We have geek squad protection on all of our electronics. My wife's laptop stopped working when some water got in it in the kitchen. The geeks fixed it. We had a lightning strike that burned out the hdmi port on our TV (don't know why that happened). The Geeks fixed it.

Love this was added to my computer. I did not need to use it, but there's something would've happened, its nice to know im covered

Geek Squad is a freaking JOKE! DO NOT spend the money for these *orons. They won't work on the laptop and don't offer any support. You will waste your money. I am now out $3,000 for the laptop that won't work and the support cost that they will not return. HORRIBLE service. Best Buy is HORRIBLE

Excellent service. Easy to use, and quick response

So far they have answered all my questions and has helped get this laptop setup for frequent use. I have the 3 year accidental warranty because my daughter is 9 and I know accidents can happen,

great price worry free coverage, peace of mind knowing it's there in the event we ever need it.

Helped me get a great deal for an awesome product. The protection plan was worth it.

How do you purchase peace of mind; Geek Squad Accidental Protection. I have purchased several computers from Best Buy and unless it is something cheap and disposable I always get the added protection. I've had to use it a couple of times in the past and it has really paid off when I did.