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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11950 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 11,950 reviews
  • Rated 5 out of 5 stars

    Warrenty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to take advantage of the extra warranty yet, but if I do it will be well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good warranty and makes me buy from best buy because i can trust my products will last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can't use even a short term protection on an item bought? I know I like the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My kids enjoy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my kids virtual they are able to play games and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this service as a "just in case" feature. A no worry feature to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed for any electronic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know I was going to be using it so soon on the screen only covers about $400 worth of damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ahhhh where's my brain and sanity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even know we payed the coverage!! We lost the airpods less than 2 weeks of purchasing and my son just jumped into the pool after he graduated with his Iphone . So I hope n pray resolving these issues are easy peezy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is most definitely a no brainer folks! Suggested for necessity, not a sales gimmick. A freshman at college should be properly prepared for any curveballs life might throw at them. We were thrilled that is protection service was offered to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO FAR SO GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO ISSUES SO FAR, MORE THAN EXPECTED TO LAST, GREAT QUALITY THUS FAR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great labtop with many great features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little labtop. It runs very fast on most applications. The battery life on it is great. I really like the 15.6 screen size. The touch screen on it works very well. It's got Bluetooth so it can pair up with different speakers that I have. Overall it's an awesome laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Geek Squad. Completely worth every penny. These guys know there stuff. Every electronici buy has Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself digitally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's $50 but worth it! You never know what can happen in two years and that is exactly how long I will be really needing my Chromebook for while I'm in college. I saw this same Chromebook on Amazon and it had a two year protection plan for $100. This one saves money and you can actually talk to a person if you ever come into some protection issues. Protect yourself out here digitally y'all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, although I never used the service. It definitely provided a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employee at the Aiea location had explained everything out, perfectly clear! He had explained to me about the product I was purchasing and that I should add a 1 year warranty on it; just in case anything happens to my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy!! My kids messed my mouse up a few weeks after I made my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teenagers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 1year subscription for a laptop that I purchased for my 18 y/o son! Thank goodness! Screen was cracked his first semester away at college. Service provided took about a month but everything was included. Well worth the amount I spent on the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy and it is great social media,with games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and provide provides peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Best Buy geek squad, accidental damage protection plans for almost all of my electronics. They have come in handy quite a few times, and the customer service is always top-notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever you buy a electronic product get the Greek squad protection it is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely came in handy with fixing my computer after it was taken out by viruses. The agents did a great job with addressing my concerns and helping to restore my information each time I came in. Absolutely would recommend this service!

    I would recommend this to a friend