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Customer reviews

Rating 4.6 out of 5 stars with 11917 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 11,917 reviews
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it works like it did the first time I will have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the plan I brought for my laptop from black Friday. This is the reason why I had to buy the protection plan for my laptop. In case if something goes wrong with the laptop geek squad will take a look at it or have it ship off without hassle. I have brought protection plan before I will buy more protection plan as long I buy products in stores or online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped out with the repair of my Chromebook Was able to get repaired with no problems at all Great service and would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty on my PC and have decided that it was one of the best purchases I've ever made. Shortly after I purchased the machine I spilled a glass of water on the keyboard and the keyboard stopped working. Geek Squad was able to replace the keyboard for me without issue and now I'm back up and running again. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the geek squad for the Chromebook because it works seamlessly but geek squad is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for a good price . All ways good to have protection for your assets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and very fucntional. Easy to use. Overall, a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I invested in it, you can even further you're warranties later on which brings peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort in knowing best buy has our back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort of knowing if something happened to our laptops theyre ready to help quickly resolve our problems. Same wsy with the tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Accidential Geek Squad Protection not only provides great teace of mind, but makes thing real simple. If you have a problem, make an appointment. Go to the store and a polite and competent Geek Squad technician takes care of you. At least that has been my experience. Their service is so good I purchase electronics at BestBuy instead of elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly needed! It will cover the cost if this device accidentally drops!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wish it had a touchscreen. No touchscreen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a touchscreen, but I didn't pay attention when I bought it, and unfortunately, the return period was too short. c

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me on other computers. Protect plans are good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming up on year two. Have had to send my computer back because it was dropped, replaced motherboard at no cost to me. Return was quicker than i expected. This time its the plug which should have been fixed the first time, was sent back out by over night and will be back in a day or two. The geek squad couldn't have been nicer. Very satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use my protection on a laptop computer. A part on my computer ended up breaking and when I brought it in, they determined it could not be repaired and I could exchange the laptop for a new one. They no longer carried my same model in stores, so I got an upgrade and only had to pay the difference between my computer and the newer one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient got my computer statistics fast, always keep me posted on it where abouts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix me up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People took care of our needs, Manager was involved talk to my wife very professional helped us out and got us a new computer it was awesome the salesman work with this repair the computer got it ready for my granddaughter showed her how to use it programmer install new website or whatever it is they do thank you very much goodbye

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. No issues whenever I need to use my additional warranty on any of my products. Customer service is always the best to resolve any issues with my laptop or other electronics Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase, definitely recommend!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a teacher and I purchased two chromebooks for use in my classroom. So I added this Geek Squad protection to my purchase since I teach second graders and I know they can be careless at times around expensive equipment. I thought it was an affordable price in exchange for knowing my two chromebooks would be protected from accidents in my classroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the reassurance of having this on all that I have. Works and feels like a breathe of fresh air when you have little children and pets

    I would recommend this to a friend