Customer Ratings & Reviews

The very existance of the Geek Squad with my history of repairs, etc. made by them is a must for me to acquire a warranty for expensive acquisitions. It brings comfort in knowing that convenience and swiftness, as well as replacements, if necessary, is provided by the entire team no matter the store.

Good to know my items are protected incase something happens

Always there for you. I called numerous times about different issues and problems. Never once could they not help. One time they went over and beyond what they were required to do. When they install equipment, they leave the area better than they found it. Plus they were extremely careful and measured to make sure they didn't damage anything.

I had this Accidental Geek Squad Protection on my former computer, and there were two construction failures on it. Geek Squad stood by the protection both times, but the 2nd failure required a part that didn't come in for over a month. Best Buy stood by their warranty and replaced the computer. The service is somtimes slow.

My son had his computer knocked out of his hands at school. The computer screen and case were cracked. The geek squad had it sent to be repaired and it came back good as new quickly.

I never get anything pricey without adding a Geek Squad warranty. That way I always have peace of mind. Even though it seems expensive, I *have* bought a laptop (actually just before my current one) that literally just DIED only a year later, and they put the money I used on it in full towards my current laptop. Will never get a laptop without it.

I buy geek squad protection with every purchase. I would never buy an electronic without it.

I recently purchased a Lenovo Chromebook and the extended 3 year Geed Squad Protection. The Chromebook was for my wife, who is pretty trustworthy, but she also lets our Grandson use it who is NOT so trustworthy. So... I thought the extra protection would be a good idea, just in case. Best Buy usually stands by their Protection plans pretty well.

A powerful Great computer for A little girl … my daughter was very impressed

I have used the Geek Squad many times and they have always been nice and fix my products good.

I have always trusted Geek Squad Accidental Protection Plans. While the hope is that I don't need them, I am glad that they are there for when I do.

I bought Geek for my family. This has been a great investment considering we all have electronic devises at home. They help you and fix your computers, cellphone etc. it is easy to get support you have the choice to either go to the store or do it only or by telephone. I personally do it by appointment at the store. Recommend to buy.

We learned through the years that accidents happen and a spill can happen on our computer!! Also, we have had repairs needed for our previous HP. The screen became unplugged within the computer and Geek squad had to trouble shoot it.

Havent had to use this yet, but i purchased it to buy for my new computer investment. I bought it based off of the benefits that was offered.

The geek squad always has done a great job for me. Hopefully they are well compensated for their exceptional service.

For the most part it's a quality product, although sometimes the speed is less than expected

Haven't needed them yet but it is nice to know they will be ready whenever needed.

They will do anything and everything to make it right and more sure your happy.

They will do anything and everything to make it right and more sure your happy.

They worked very quickly to replace my laptop charger.