Customer Ratings & Reviews

I believe that buying a warranty for a computer is a wise decision to protect our devices.

Awesome I usually never buy because I'm usually careful with my stuff but it did come in handy when the screen broke

Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

My son wanted a laptop for his birthday and i bought this one. He loves and I love it. I especially love that I use parental locks on it and through Microsoft. Great laptop.

The computer has been perfect. Battery life is amazing too!

This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product

I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.

The agent helped me with a driver problem with connecting my new computer to my old printer. Also helped with an update that did not download correctly. Agent did not talk down to me, was very professional and courteous.

3 years Geek Squad Protection plan is so worth it! It's the only way to go when buying tech products and applications. This is what keeps us coming back to Best Buy!!!

Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

This was an easy decision thanks to (Ash) the associate who educated me on it. So many benefits that come along with coverage so I would highly recommend to any Best Buy regulars or bug tech buyers.

Thay have treated me with an enthusiastic sense of customer satisfaction. All my problems have been resolved in record time.

Waited for 40 mins to be assisted but they just ask for it to be returned

Have not used this. However, a few years back I spilt an entire cup of coffee on my new dell computer. Split the usb plug-ins I bought this protection in case I did something dumb again. Lol

I was having an issue with my laptops audio while playing youtube but now everything is running smooth!

Always get the Geek Squad Protection. They are always helpful with any products I have gotten with this protection

So far so good. From what the salesperson tells me this is a great add on. If ANYTHING happens to my laptop they will repair/ replace/ or give gift card of equal value. No too bad

Went in with a problematic computer and the guys fixed right up for me

The biggest feature about 2-Year Accidental Geek Squad Protection is having peace of mind on being able to get my laptop fixed, repaired, or replaced if I have any problems. Geek Squad Protection has followed through on their committment in the past. Here's to the future.