Customer Ratings & Reviews

Very reliable service and a great affordable price . Will definitely use this service again

Great people and prices I would not go to another store for help with my computer or even advise on how to exchange or program my device thank u guys

The accidental protection is a must. Had to use it the first for a broken chrome screen. They were not able to replace the screen so I got a full refund to use towards the purchase of a new

[Employee of bestbuy] Its nice to have that protection just incase i need it

Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

Good piece of mind for extended protection of my laptop purchase. Haven't had to use it yet but offers good coverage for the money.

LOVE this little chromebook. Has a great battery life, easy to use and take with you. My ONLY complaint would be that the keys are white and the imprint a light gray so they are not necessarily easy to identify, would be better if imprint was black.

I love having that piece of mine, that no matter what I can have. The geek squad on my side.

This laptop is very easy for setup. I love this laptop. I use it for my DJ business

IT WORTH EVERY PENNEY! YOU SEE AND UNDERSTAND THE VALUE WHEN YOUR EQUIPMENT IS BROKEN

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

The service is good and go well if you buy a laptop.

They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

Always get the warranty from Best Buy nothing like the peace of mind and ease of use!! I always get it for electronics.

They where very helpful and fixed the problem. I was very suprise they got me in as quickly as they did. Excellent service

I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

Highly recommend on computer products. It saved me an $800 MB and about 3 hours of trouble shooting. (wouldn't charge)

I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.