Customer Ratings & Reviews

Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

I have always add the protection plan to all my purchases. Is better to have it and not needed than to needed and not have it.

Not the best experience but VERY handy in case product doesn't function as it should. Great to have for consoles and pc or any heavy machinery

I love the accident protection, yeah its way more expensive than what amazon offers. But that's because amazons asurion protection is total garbage. Best buys protection is so easy and simple. not some third party garbage.

The best service, fast and responsive. Your electronic product will be repaired or replaced.

Have not had to use on this product, but the process is always efficient and easy.

Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

We haven’t had to use it, but it’s great to know that we will have additional warranty should something happen to our laptop.

I love geek squad accidental coverage on my devices because I always end up accidentally dropping and damaging them. Geek squad always fixed or replaced my damage devices quickly with no issues.

I get protection on all my purchases with Best Buy just in case

I purchased a computer with the full protection plan from Office Depot, it broke after 2 weeks, they told me I would have to send it back to the manufacturer. When I purchased a computer at best buy, Geek Squad handled it. I will always buy from Best Buy.

i like the service that i recieve from the geek squad, i took my computer in to get check, and they fixed it in 1 day

I will never buy a laptop without this protection plan. Has saved me many $ on repairs since laptops are not as durable as in the pas.

Warranty always recommended I’ve bought things other places had a problem had to mail in most things at Best Buy you go grab a new one worth the money

With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

Good deal for peace of mind! I bought this protection plan for my laptop and it covered accidens!

Fixed my lab top I will always buy the protection plans for now On...Best Buy really follows thru and it’s really worth it to protect your protect.

Geek squad gives excellent service and the most value for your money.

I only had to use the insurance once. When i used it, the service was user friendly and quick. From now on i get insurance on all my electronics.

I havent needed the service for my most recent purchase but GeekSquad has always been my go to.