Customer Ratings & Reviews

Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

I always purchase the protection on all my computer needs. The reason why I go with Best Buy is because of the service that’s available if there’s ever a problem

I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

The agent did great job and explained everything n helped me to get the insurance needed He was so helpful

Happy I bought it. I am accident prone and fear I will spill on it

Better safe than sorry! Purchased this just for the what if factors

It’s n important services that can give you security

We purchased a new laptop and it died on almost one year from the date of purchase. The protection plan paid for repairs which would have cost as much as a new laptop.

My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.

The Geek Squad agent offered this product to us based on the service history with our last PC. It will provide us with security of knowing our new PC will be protected.

I have used this three times and let me just tell you. They help with everything! And always answered all my questions and were soooo nice and pleasant. Love them

Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

They are very helpful when it comes to laptops. They have good customer service.

Geek squad is always dependable and helpful when needed for my tech products. Recently brought in laptop and received fast service and quick return of product

I went to you're store and got a one year protection plan at the geek squad But the Reason why I did that I was having problems with my computer And needed a power cord So they told me it was going to be mail to me on September 2 and I haven't got it yet

Drops spills, my own clumsiness and manufacturers warranty extended. Could not ask for more. Peace of mind well worth the price.

They are very educated on computer and program!! Feel vey safe with my purchase having them on board to help with my tech!!

Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful

I have rarely had to use a protection plan but with things being made more cheaply it’s probably a good idea for expensive stuff

Definitively something that I buy for expensive products. Always responds quickly when issues happen.