Customer Ratings & Reviews

These guys really know their stuff! Within 15 minutes, he isolated my tech issue, and advised me accordingly. Super happy!

For the price I figured it was a bargain considering I bought it for a 9 year old. And the main purpose is to download and play games, right? What can go wrong, well, a lot in 2 years? I am guessing I will get my money's worth.

Great screen and color. Just take size into consideration when buying a laptop bag.

I had to use plan on refurbished item right away and it was a fairly process and worth the buy.

Might come in handy as i am a truck driver use for my business

Of course I have to buy the warranty no one is perfect yep I spilled things all the time.

I am glad inpirchased to protect computer. Useful for anything that may happen.

Always good to have in case of emergencies with technological devices

So far any support I have received through this purchase I have been enjoying

They are always there to answer any of my questions. Love that they are always available!

Excellent service, very useful, very quick and easy to resolve problems

I purchased the additional protection with Geek Squad to be sure I did everything I could to protect my investment...now nearly two years later I'm happy to say I never had need to use it.

Gerk Squad is good to have, especially when you are on a budget. We all knows things happen at times and occasionally break down. But with Geek Squad the will either fix it or replace it.

Had to use the 1 yr protection twice in the first couple months of buying the Lenovo laptop. Damage was documented as “dropped” but it was not. I was sitting in the room as the laptop was closed after use and cracked. Now the 1 yr protection is exceeded, even if the same issue occurs rather than charge the manufacturer for a defective item. Technicians were always polite. Service messages were timely.

Geek squad provides the peace of mind knowing help is available if needed.

Good I wish i would be able to return the laptop with this issuance

I always purchase a Geek Squad Service Plan with all technology products. I love the excellent support always provided. They were very knowledgeable, professional and helpful.

The agent did great job and explained everything n helped me to get the insurance needed He was so helpful

I always purchase the Geek Squad protection for my computer/software needs. I am not very computer savvy so it is a great service to keep the laptop running smoothly. I also like it for repairs if I managed to break something.

Explained in depth about the warranty and helped me not worry about future issues with device