Customer Ratings & Reviews

The agents helped me find a great and reliable laptop!

purchased a laptop for my husbands birthday at Best Buy and so far have not needed any repairs but am glad to have it if needed. Geek squad protection is good to have

Had questions about my newly purchased laptop and didn’t know how to install software. Asked geek squad to help and they did it step by step.

Got this for my teenage son, so it was mandatory that we get the protection plan.

Quick and easy, they answer your questions and you can continue on with your day. I spilled water on my laptop and brought it in without having to deal with to much paperwork or excuses.

I always rely on the protection plan to be included

We recently bought our first ever laptop computer at Best Buy and we are very satisfied with knowing that our laptop will be covered for 1-year!!! Glad they offer this service!

We've used Geek Squad for several years, both to transfer data from old computers to new ones, and to fix problems with computers we're currently using. And each time they've been courteous, quick, and reliable in what they do.

This is a great to have when you buy a computer for your child. If anything happen you can always take it back to the store to see if it can be fix my someone from the Geek Squad.

I really can't rate this now since I thankfully have not had to use it for my NEW laptop !!! Gave a rating based on my use of Geek Squad for many years for other items.

I always get this when I get an item here. I never regret. They are always helpful.

It’s the best investment I’ve mase in a while. Larger screen has excellent view and love the photo recognition feature.

I’ve had previous experience with the GEEK SQAD and will use them always.

I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.

Thank heaven I have this. I am all fumble thumbs and this membership has saved me wads of cash.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

Very good service and helped me with my computer problems quickly

The Geek Squad are my heroes! This was the best purchase I ever made. I know nothing about technology and they have come to my rescue more than once. I highly recommend their service!

Great protection plan I am thrilled to be protected by such coverage and not have to worry about anything happing to the labtop

Its great and easy to clean , it goes great with my laptop