Customer Ratings & Reviews

I've never had to use it, but I know that Geek Squad has done a good job for me in the past on most things, and I am confident that they well on this product as well.

Useful thing to have since I have purchased a very expensive laptop that I use for work purposes. I don't have to worry about any accidental damage with this service.

this is great when issues arrise, none have happened at this time

I have not needed to use this service yet, but it proved most valuable in the past—quick, honest, and reliable service.

care free protection!!!! i will always buy best buy protection plans. It is very useful and worry free to have my stuff on vacation and other travel

Like an insurance policy...haven't needed to call but great customer service at my fingertips makes thing much less stressful!

The service at geek squad is awesome....everybody should get it!

This service contract is worth the cost. I had a problem with another item purchase and it was handled without any problems. This is a great deal.

Wonderful group of people that will answer quest..

Always good to have this protection...just in case. Laptops tend to have more accidents since they are carried around all over. Feel more secure with this protection.

So happy I purchased this protection with my laptop. The motherboard crashed by GeekSquad was able to fix for no additional cost….and quickly!

The protection plan and Geek Squad access is a necessity for any high cost product. Geeks are honest and will let you know if an item can be repaired or should be replaced.

Extended warranty is well worth the purchase. Saved me the entire cost of a dropped computer. Good for piece of mind if you can afford the small additional amount.

This agent always help my when I have questions or issues

Very helpful and courtesy. Thank you all for everything.

Definitely want to keep this computer working as long as possible.

Not sure or when I got geek squad but so far I haven’t had to use it

Haven't needed to use it yet. Only called in once to see about a price match on the laptop which they took care of right away. Only problem I've had is when you call in your on hold forever before you finally get to talk with someone.

I am very hapoy with this wareanty protection, I have only had the best experiences with Geek Squad and I know they stand behind their warranties.

the service from the geek squad is always a pleasure