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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11746 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 11,746 reviews
  • Rated 5 out of 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always helpful to have, they have help with every problem ive had so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good support and peace of mind. Geek Squad is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get geek squad with any electronic we buy. It’s well worth the money if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy anything from Best Buy I always get this protection you never know when you're going to have an accident and cracked the screen break it drop it and with this plan it's easy to get it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I had done it sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish I had purchased this protection prior to smashing my computer in an accident. Never again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage on equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very wise to buy a extended coverage for your electronics that you purchased. It covers quite a bit and if you need to use it you have the electronic covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with the repair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is great! I've had to use it once and they really stand behind their service. Will continue adding this to my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection is a must for all. They can help with any electronic devices you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I have said before it is always good to have extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had this when my new Dell laptop died after only having it three months and had to replace it with an HP. No questions asked, replaced it immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They gave me a new laptop on my word alone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a gaming laptop and I dj so I was worried about damage. This covers accidents and faulty hardware so if you get an open box with less warranty this is a great way to protect your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are a fool if you buy any electronic without any protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad serviced 2 of my laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with my Geek Squad protection. I have brought my laptop in for service and received excellent service. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used.......................................

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for me

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection whenever I can. It comes in handy!

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    It's worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection whenever I can. It comes in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great to have for the extra added protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope it works when needed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan based on the reviews I read on the laptop I recently purchased. I only gave 4 stars because I like the idea of what they’re selling & the protection but, I haven’t had to use it yet. If there’s ever an issue, I’ll be certain to share my experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives peace of mind since it was a gift for someone who dosn't know much about computerd

    I would recommend this to a friend