Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11903 reviews
(11,903 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great peace of mind protection if needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer is working great. I have not had to use my accidental Greek Squad protection yet. It gives me peace of mind that I have protection if needed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
helpme
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this assistance a lot. Always get great service. Have not had any problems. They are very knowledgeable and friendly.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use. Good battery life. Affordable for basic use and very fast. Better quality than expected
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Misleading Geek Squad Protection Terms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bougth this garantiy to my soon is perfect to school.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the geek Squad warranty, I would buy with every purchase
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used this protection plan numerous times on everything from our laptop to free installation on a new dishwasher. In the end we saved a lot of money.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
New laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had appt to have webroot down loaded on new laptop.i had to wait 25 min. Which took up my hour so tech put webroot on but next appt came & i was dismissed and he never even put my emails on. Not happy!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job no complaints quick & efficient & very knowledgeable even disposed Of the Box I’ll be sure to have them to install my Next TV.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely something I would consider investing in if you have a laptop. However, I sent my Chromebook in multiple times to fix the touch screen. The times varied and they never fixed my screen.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always available. Never worry about getting an appointment right away. Very efficient!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gerk squad on laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Puts me at a peaceful mind to know help is just a simple call away.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great recommended program to enroll your devices on especially if you paid high price for it they’re very fast and efficient
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are extremely nice and professional they answered all my questions.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe then sorry , gives you peace of mind for worst case scenarios.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this just in case I need it. I have not had to use it yet.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never Know When Something Can Happen So Its Good To Get Some Kind Of Warranty And They offer So Many Different Plans That Fit Your Purchase Needs.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Accidental Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never Know When Something Can Happen So Its Good To Get Some Kind Of Warranty And They offer So Many Different Plans That Fit Your Purchase Needs.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never Know When Something Can Happen So Its Good To Get Some Kind Of Warranty And They offer So Many Different Plans That Fit Your Purchase Needs.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad protection is sooo good to have, especially if you don't have time to deal with problems from your laptop. You can literally walk in and have your stuff fixed within hours of dropping it off.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


