Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11757 reviews
(11,757 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Recommend!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great recommended program to enroll your devices on especially if you paid high price for it they’re very fast and efficient
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad I purchased this warranty. I have peace of mind should and animal or a child accidentally does something to it, I know it’s covered.
I would recommend this to a friendRated 5 out of 5 stars
work is quality and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with a couple of my computers in the past and my issues are usually fixed . The techs explain everything well and ask before they proceed with fixing lap top
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
One year protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend getting in case you still water or drop your laptop or damage your laptop anyway you can get a replacement or get it fixxed
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good always there to help you. I like this additional service just in case something goes wrong with your computer
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven't had to use this protection plan yet, but just knowing that we have it puts us at ease knowing that if anything happens to our device, it'll either be repaired or replaced. Well worth the minimal cost.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Much needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saved the day. Twice! More than payed for itself over 2 fixes.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping that I never need this service, but I bought it when I purchased 2 new laptops for my grandkids, Fingers crossed but you know accidents happen...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Hardware coverage only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive long term coverage. Do your own cost benefit analysis. Useful for nontechnical savvy user, who tend to abuse hardware. Hardware only. And didn't carry over unused years when laptop wasn't repaira6.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick response and ease of use. The service provided is always quick.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Effective team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents checked my device promptly and were professional with their communication and service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always available. Never worry about getting an appointment right away. Very efficient!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes I happy that I got the 1yr accidental because I’m Clumsy...So for ppl that get computer They are going to need the yr accidental just in case If something happens
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely something I would consider investing in if you have a laptop. However, I sent my Chromebook in multiple times to fix the touch screen. The times varied and they never fixed my screen.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job no complaints quick & efficient & very knowledgeable even disposed Of the Box I’ll be sure to have them to install my Next TV.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is all ways there to help you .!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is all ways there to help you and the guys are all ways professionals and nice people.!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental protection is something I almost always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet but, my granddaughter does like to touch it when I forget to put it up. I know that it is something I may need in the future.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Extra added protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always good to have the extra coverage in case of an incident protect you against viruses, phishing, etc.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fine customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found that the geek squad customer service is impeccable they are swift, informative, intelligent ( they know a lot about the product and that is helpful to the customer)
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


