Customer Ratings & Reviews

Haven't had to use it yet but, my granddaughter does like to touch it when I forget to put it up. I know that it is something I may need in the future.

Geek Squad is all ways there to help you and the guys are all ways professionals and nice people.!

I found that the geek squad customer service is impeccable they are swift, informative, intelligent ( they know a lot about the product and that is helpful to the customer)

The agents walk me through my laptop to eradicate some spyware and virus that had gotten on the laptop. The Geek Squad is "dope" (that means they were great)!!

I cant believe how much the service plan covers. I'm very happy I went to best buy vs other retailer just for this alone.

Always get Geek Squad Protection. It pays for itself, and you won’t regret it. Yes, sometimes you won’t need it, but the times you do, you’ll be very grateful!

It’s always good to have the extra coverage in case of an incident protect you against viruses, phishing, etc.

Geek squad was able to answer all of my questions about my computer and help set everything up. They are great getting the warranty through them is definitely 110% worth it.

1 Year accidental damage replacement plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

I would highly recommend purchasing the extended warranty with a laptop purchase. Even if we never need the service, you are eligible for one battery replacement which makes the cost of the warranty worth it.

Considering I got this since the reason I replaced the previous computer was a staff member who spilled water all over the keyboard....this is worth the peace of mind.

They’re very efficient and available always. No hassle

I chose to have a 3 year Geek Squad protection plan so that if ever need a repair the cost would be covered.

Great protection when needed! Everyone should buy this watch

Had appt to have webroot down loaded on new laptop.i had to wait 25 min. Which took up my hour so tech put webroot on but next appt came & i was dismissed and he never even put my emails on. Not happy!

Haven’t used this for the product I’ve bought but I’ve used this service with other product and they have been great. Thanks geek squad.

We have used the geek squad on almost every piece of electronics we have purchased and they have done a great job. Great service totally worth the money!!

We have used the geek squad on almost every piece of electronics we have purchased and they have done a great job. Great service totally worth the money!!

We have used the geek squad on almost every piece of electronics we have purchased and they have done a great job. Great service totally worth the money!!

This a absolute luxury to have and is absolutely worth it