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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11906 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 11,906 reviews
  • Rated 5 out of 5 stars

    no questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is simple to you. I purchased a hard drive that didn't work out of the box. I simply brought it back to the store and no questions asked I was given a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that my computer is going to be covered under any accident. Love the complete peace of mind!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad failed to fix my keyboard, its ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These squats pretty good. But one time I sent my laptop in and an arrow key fell off. They put in the space bar correctly, but the backlights were broken by the end of it, and the arrow up key fell off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually did use the service to repair my daughter’s first laptop so we purchased the protection plan for her second laptop too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection!! Highly recommend to purchase with your new device. Its well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option was free when I bought my daughter's Chromebook for Christmas. I made sure she took advantage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed the services so far but feels great to know i have protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to start programs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for agents to start this small lap top, everything is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got my back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a peace of mind knowing that anything could be damaged to product at anytime and I'll be 100% covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is excellent for any electronics purchase also very good company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its such a relief to have the geek squad protection, its so convenient for them to come to the house and they always do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't buy electronics without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I won't buy electronics without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really helpful when I have a questions. Reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to protect you’re devices so you can see if you may need to have it replaced or fixed without paying for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so thankful that this is offered by geek squad and is easier to use than any other protection plan I have ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet however, we have used the Geek Squad in the past on previous computers and they were awesome!

    I would recommend this to a friend