Customer Ratings & Reviews

The warranty was as much as the computer. I did have to end up using the warranty though after the first year due to the computer completely breaking down with no fault done on my part. The computer was in perfect shape and handled extremely delicately and contained hardly any information on it except for the submission of my school assignments. After it cease to work within that year after purchase, I had to get the motherboard replaced and on the receipt it states that they replaced it with a generic piece. So, when you request a service on your warranty, explain to the service people that you would like your parts brand new and not discounted when replaced.

the agents were knowledgable and very friendly. a little slow with a resolution for my product but ultimately resolved it

I really like my new lenovo tablet/computer. I love the fact that it kind of works like a computer.

I just bought the computer for my youngest daughter for this year 2020 Christmas. Haven't use them yet

Sales representative really helped out regarding the service they offered.

I think it’s always a good idea to get the warranty especially if you’re clumsy like me

Verry nesesary, and usefull for myself. I relly recommend this.

My phn broke few days before the protection expired. They worked with me n gt me my new phn.

Just got it, haven't needed yet, but I hope it's real good help and protection when my laptop gets wonky!

I honestly don’t even remember what this plan was for. I’m just reviewing for the points

Nice to have these guys helping u with your electronics. Worth the money spent for peace of mind

Always a good thing to offer a protection. Plan that covers and at same location. Thank you geek squad

I like having the geek squad in my back pocket just in case my computer stops working they can help me it

This product is a must for anyone who want to protect your workstation. If you made an investment, buy it!

Have not had to use the service but it was worth having it being that this was for my daughters computer

They checked determined right away that it was the computer not the user - hard drive crashed and immediately ordered a brand new replacement

You device depends on this warranty. Always buy this so you don’t freak out if you break your item

Price is going up, but we always have great service with geek squad.

This is a great product to have, it protects against viruses and threats. Haven't had any problems.

Geek Squad is known to resolve any issues that may present. It is smart to have this additional protection.