Customer Ratings & Reviews

I hope I never need to use this but I feel better knowing that I have it just in case.

The service came in handy when I needed it. I will continue using this service.

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

This protection helps me out alot and im soo glad i purchase it.

Got this to cover laptop from any type of damage if would ever have to use it will help out

I absolutely love Best Buy warranties I don’t purchase anything without it

Geek squad protection plans is awesome. It’s one of the best things money can buy.

My computer has never been more thankful to anyone for keeping it up to date

I love the geek squad, there always available to help me, with my questions and help me with my

It was a little expensive but it's worth it because you never know what's going to happen .

Extra warranty for things bit covered by manufacturers warranty is a big plus

R E C O M M E D E D I T! It gives you a discount when you get Apple care!

I believe this is a great insurance plan, I have not had to use it yet.

I love geek squad protection i get it for everything i buy

in the past I have had a product stop functioning took it in and was serviced immediately. Satisfied

My protection plan is good and is working well for me, its a good thing i got it

Geek squad is great and I trust them with all of my devices.

I have been using Best Buy for purchases for many years now. The geek squad has been a tremendous asset.

I bought this to be safe than sorry. I like the fact of no questions asked when I have to exchange something for whatever reason.

Agents are always fast and dependable! Makes my life less stressful! Thanks!